Privacy Policy
Last updated: February 1, 2026
Introduction
MedFind ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medication management platform and related services. Please read this privacy policy carefully. By using MedFind, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- Personal identification information (name, email address, phone number)
- Health information you choose to share (medications, allergies, medical conditions)
- Location data for finding nearby pharmacies
- Device information and usage data
- Payment information for transactions
How We Use Your Information
- To provide and maintain our services
- To help you find medications and nearby pharmacies
- To process your orders and reservations
- To send medication reminders and health alerts
- To improve our services and user experience
- To comply with legal obligations
Information Sharing
- With pharmacies to fulfill your orders and reservations
- With healthcare providers when you use Doctor Bridge feature
- With payment processors to complete transactions
- With service providers who assist in our operations
- When required by law or to protect our rights
Data Security
- We use industry-standard encryption (SSL/TLS) for data transmission
- Personal health information is stored securely with restricted access
- Regular security audits and vulnerability assessments
- Employee access to data is limited and monitored
- We comply with NDPR (Nigeria Data Protection Regulation)
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Health-related data is retained according to applicable healthcare regulations. You can request deletion of your account and associated data at any time through your account settings or by contacting us directly.
Your Rights
Under the Nigeria Data Protection Regulation (NDPR) and other applicable laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal information
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
MedFind Privacy Team
Email: privacy@medfind.ng
Address: 15 Admiralty Way, Lekki Phase 1, Lagos, Nigeria